Terms and Conditions of redoo networks GmbH, 24.01.2019

  • 1 Scope of application

The statutory provisions of the Federal Republic of Germany shall apply, in particular the German Civil Code (BGB), the BGB-InfoVO and the Copyright Act.

  • 2 Owners of rights

The user of the GTC and holder of the rights to the services provided to the customer is Redoo Networks GmbH, Schloss Diedersdorf, 15306 Vierlinden OT Diedersdorf.

  • 3 Subject matter of the contract

The subject matter of the contract is the use of one or more services (Internet, printing, film/video/consulting/cartography) of Redoo Networks GmbH by a client in the

Ways of a license agreement. The services of Redoo Networks GmbH may be based on the use of other licenses. In particular, the use of “open-source” licenses is not permitted.

is used, for example the CMS (Content Management Systems) wordpress, typo3, woocommerce or CRM (Customer Relations Management Systems) like vtiger. Thus in

Related extensions or even design templates can be used to adapt them to customer requirements.

  • 4 Right of Use, Restriction of Use

The right to use the subject matter of the contract applies in conjunction with a single Url address (domain address). Deviations must be agreed individually and in writing.

will be. Any transfer of rights of use to third parties, whether in return for payment or free of charge, as well as the use on other websites than the one agreed upon are expressly excluded.

Redoo Networks GmbH does not provide any services for immoral contents. If, at the time of conclusion of the contract, the customer informs Redoo Networks GmbH about the background of his own contents

Redoo Networks reserves the right to withdraw from the contract. The customer shall bear the costs for the commissioned work. Redoo Networks GmbH shall only grant the right of withdrawal upon full payment of the

the right to use the services or partial services provided by Redoo Networks GmbH.

  • 5 Terms of payment

Prices will be communicated on request. When the order is placed, 40% of the gross invoice amount is payable in advance. A further advance payment may be invoiced and due after completion of the specifications and the initial installation of a CRM or, in the case of a web project, after completion of the layout. The final invoice is due after completion of the services agreed in writing. It is agreed that all agreed services must be paid in full before a server relocation is performed or the services may be used by redoo-networks GmbH.  If, after three requests by Redoo Networks GmbH the customer does not fulfil his obligation to cooperate (non-delivery of graphical or textual information) Redoo Networks GmbH may charge increased production costs in the amount of the additional costs of the support according to hourly rate. (120,00 €/h). If the customer is responsible for other additional expenses that are not covered by the contract, Redoo Networks GmbH may claim additional expenses. Four weeks after receipt of a design draft or a service, this shall be deemed accepted if no correction requests have been received from the customer within this period.

  • 6 Conclusion of contract

The license agreement is concluded when the customer places an order and Redoo Networks GmbH confirms the order.

  • 7 Right of revocation

Consumers within the meaning of § 13 BGB, i.e. natural persons with whom business relations are entered into without them having a commercial or self-employed professional activity.

are entitled to revoke the contract declaration (order) without giving reasons. The revocation must be made within two weeks in text form (e.g.

letter, fax, e-mail) to Redoo Networks GmbH. The return of the received service to Redoo Networks GmbH within two weeks shall also be regarded as revocation. The period

begins at the earliest with receipt of this instruction. The timely dispatch of the revocation or the goods suffices to comply with the revocation period. The revocation is to be addressed to:

Redoo Networks GmbH, Schloss Diedersdorf. 15306 Vierlinden OT Diedersdorf

E-mail: info@redoo-networks.com

  • 8 Consequences of revocation

In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If received

If the customer does not return all or part of the goods or services or only returns them in a deteriorated condition, compensation may be due. This shall not apply to the surrender of goods if the

deterioration of the thing exclusively on their examination – as it would have been possible for you for instance in the Ladengeschäft – to lead back is. In all other respects, the obligation to pay compensation can be

be avoided by not using the goods as an owner and by refraining from doing anything that could impair their value. Items that can be sent as parcels are

to send it back. Items that cannot be sent by parcel post will be collected.

  • 9 Customer Service / Complaints of the Customer

If you have any questions about our products or complaints, please contact us at the above address (see above § 2). You can also send inquiries and complaints to

by telephone 030 / 233 288 79 or by e-mail to us: E-mail: info@redoo-networks.com

  • 10 Warranty and guarantee conditions

The customer operates his software on his own responsibility. In particular, he is referred to the provisions of competition and copyright law. On express

Upon request, Redoo Networks GmbH can provide legal advice on the competition and copyright aspects of software. Between the customer and

a separate contract is concluded with the recommended lawyer. Redoo Networks GmbH does not charge any mediation costs.

The customer’s provider is responsible for web hosting and data security.

Redoo Networks GmbH is exclusively liable for the agreed service. Redoo Networks GmbH is only liable for damages if these are caused by intent or gross negligence on its part.

were. Redoo Networks GmbH excludes liability for damages, disturbances or interruptions caused by third parties or force majeure. The liability for consequential and

Financial losses, earnings not achieved, loss of interest and damages from claims of third parties against the customer are also excluded.

Redoo Networks GmbH recommends that the customer’s system be backed up before the system is relaunched. The backup can also be performed by Redoo Networks GmbH for an additional charge. If Redoo Networks GmbH software is installed by a third party, the use of this software is governed by the license terms of the

of the respective software manufacturer.

  • 11 Data protection

The client as the licensee agrees until his written objection that Redoo Networks GmbH may store his personal data in machine-readable format.

form, may process and use these data, as far as these data are necessary for the reason, the contentwise arrangement or the change of the contractual relation. The

Licensee is hereby notified thereof in accordance with the statutory provisions.

  • 12 Severability clause

If individual provisions of these GTC are or become invalid, this shall not affect the validity of the remaining provisions. In place of the invalid provision

the customary provision existing for this case shall apply, in the absence of a permissible customary provision the corresponding statutory provision.

  • 13 Place of jurisdiction

For contracts with merchants, legal entities under public law and special funds under public law, the place of performance for deliveries and the place of jurisdiction shall be

Frankfurt/Oder with the proviso that we are also entitled to sue at the place of the buyer’s registered office or a branch office.